Frequently Asked Questions
If your question isn’t answered below, email us.
The video description should indicate everything that comes with your purchase. This will typically include personal, lifetime streaming access to the video and supplemental PDF documents.
Our videos are usually between 5-10 minutes in length. The exact time will be noted in the product page. However, when the videos are paired with the provided lesson plans, they can easily cover a full class period.
Included with your purchase is lifetime personal streaming access.
Contact us at help@outofthisworldproductions.com from the email address originally used for your purchase. We’ll resend it to you.
Your purchase is valid only for the one email address used to purchase the film. While you are welcome to utilize the video in individual or group instruction, your colleagues should purchase their own copy.
Our payment processor is Gumroad.
We are always exploring new opportunities. Reach out to use at sales@outofthisworldproductions.com to tell us about your idea.
This varies depending on the video. Generally we strive to meet personal and social standards from the American School Counseling Association.
Simply enter your email address and payment information in the purchase form. Once payment is verified and complete, you should receive an email with the link to download supplemental material and stream the videos.
Contact us at help@outofthisworldproductions.com. We should be able to transfer your streaming access to a different email address. This transfer process will only be available one time per account.
First check your spam folder and perform a search in your email for the name of the video. If it’s still not found, you may also want to search for any correspondence from Gumroad, our payment processor. If you still cannot find a receipt, then email use at help@outofthisworldproductions.com.
No, however, we love working with schools. Please contact us at sales@outofthisworldproductions.com to discuss a discounted school license.
As a small business offering a digital streaming service, we don’t charge tax to our customers.